Seller Agreement

This applies if you list a collection on TCG Bolt. It sits on top of the Terms of Service, which apply to everyone.

1. You are the seller

HaulX LLC provides the venue, decides disputes, and controls when you are paid. You own the cards, you describe them, you ship them, and the contract of sale is between you and the buyer.

The financial risk of the sale is yours, where the sale is what went wrong. Refunds under the Buyer Protection Policy, and chargebacks about the collection — what was in it, what condition it was in, whether it arrived — fall on you, not on us. Section 8 says how the money is recovered and section 16 what you cover us for.

We carry unauthorized use of a card. If a buyer’s bank charges back because the card was used without permission, and you shipped what you described with the label we required, and the carrier scanned it delivered, that loss is ours. We put the money back in your account and your selling is not paused. We carry it because it is ours to prevent: the checkout, the fraud screening and the card authentication are ours, and the cards are yours. This does not apply where you took part in the fraud or helped it along.

The buyer’s payment goes into your own account with our payment processor, not into ours — we never hold it. What we take from it at the moment of the sale is our fee, the buyer’s marketplace service fee, the sales tax, the delivery charge and the parcel insurance cost. The rest is yours from that moment, and it stays locked in your account until the buyer’s inspection window closes. Section 7 sets out when that is.

2. Your standing

When you list, you are also stating that:

• You are at least 18 and able to enter a binding contract, and if you are listing on behalf of a business you have authority to bind it.
• You are not located in, or ordinarily resident in, a country subject to comprehensive United States sanctions, and you do not appear on any United States list of restricted or prohibited parties.
• Selling here is lawful for you, and you hold whatever registration your own circumstances require.
• The tax information you give Stripe is accurate. Payouts are reported where the law requires it, and a return filed against a wrong number is a problem only you can fix.

You sell here as an independent seller. Except for the limited payment agency immediately below, this agreement does not make you our employee, agent, partner, joint venturer or fiduciary, and neither of us may hold the other out as any of those.

Payment agency, and only for payment. You appoint HaulX LLCas your limited agent for the single purpose of accepting payment from buyers for collections sold here. As things work today the buyer’s card is charged on your own account with our payment processor and we do not receive the money at all — but to the extent we are ever treated as receiving a payment from a buyer on your behalf, we receive it as your limited agent and for no other purpose.

Three things follow, and they are the point of the appointment:

• A buyer paying through this marketplace discharges their obligation to you for that collection, in full, at the moment they pay. What happens afterwards does not revive it.
• You will not pursue a buyer for money they have already paid here, and you authorize us to hold ourselves out to buyers as authorized to accept payment on your behalf.
• If we fail to pass on money that is yours, that is between you and us. A buyer who has paid here bears no part of it and owes it again to nobody.

This appointment covers payment and nothing else. It does not make us your agent for describing a collection, for shipping one, for answering a question about one, or for anything else in this agreement.

3. What you are promising about the collection

When you submit a listing you are stating that:

• You own the cards and are entitled to sell them.
• The manifest is accurate — the cards listed are the cards present, in the quantities given.
• The condition and grading statements are accurate for every row. A row may not stand for a group of different cards — each card in the lot is named, and copies of one card share a row with a quantity.
• Every card is genuine, and any graded card is in the holder it claims, with the certification number it claims.
• The photographs are of the actual cards being sold, taken by you.
• Any sealed product is what you say it is, and its seal is as you describe it. You are not promising what is inside — nobody can — but you are promising the product has not been opened and re-wrapped by you or to your knowledge, and that your photographs show the wrap and seams as they were when you listed it. A buyer cannot check this without destroying what they bought, which is why the statement matters more here than anywhere else in this agreement.
• The stated market value (SMV) is your own arithmetic, offered as your estimate and not as an appraisal.

These are the statements a buyer relies on and the statements a dispute is decided against.

4. Your photographs

The photographs stay yours. By uploading them you grant HaulX LLC a non-exclusive, worldwide, royalty-free license to host, display, reproduce and adapt them in order to run and promote the marketplace — including after the collection sells, because a sold listing stays visible to its buyer and to us as the record of what was sold and the evidence in any dispute about it. That much of the license outlives your account, for those two purposes and nothing else.

You are confirming they are yours: taken by you, of the actual cards. Publisher artwork, another seller’s photographs and pictures found elsewhere are not acceptable and are a reason a listing comes back.

We resize photographs in your browser before they are uploaded, which discards the camera original and the location a phone writes into it. We never receive the original file. See the Privacy Policy.

5. Review, changing a live listing, and accepting an offer

Listings are reviewed before they appear; we aim to respond within 24 hours and may decline or request changes. A listing must be priced between $100 and $10,000.

A live listing cannot be edited. To change one you withdraw it, which takes it off the marketplace and sends it through review again. This is deliberate: it is what stops an approved manifest being swapped for a different one after buyers have seen it. Adding photographs is the exception — those go through review before any buyer sees them, so they do not require withdrawing the listing.

Accepting an offer reserves the collection for that buyer while they pay. It does not guarantee you a sale. Acceptance takes the listing off the marketplace, puts the other offers on it on hold, and gives the buyer 24 hours to complete the purchase. They are committed to it from that moment — the Offer Agreement binds them and they cannot withdraw.

If they do not pay, your only remedy is the listing coming back. The reservation lapses, the collection returns to the marketplace at its asking price, the offers we held go live again with the time they spent on hold added back, and we record the failure against that buyer’s account. You are not owed the purchase price and you are not owed damages for the time the listing was reserved, from the buyer or from us. Neither we nor you will pursue them for it.

We say this here because it is the thing to know before you accept rather than afterwards: an accepted offer is a buyer’s commitment and a period of exclusivity, not money in hand.

6. Shipping

• We buy the label. You do not choose a carrier or a service, declare a value, or arrange insurance. The label is insured for the sale price up to $10,000 a parcel and is tracked, and a signature is required on delivery at or above $1,000. The buyer pays the delivery cost, so it does not come out of your payout.
• Before we issue a label you confirm how the lot is packed and photograph the open parcel. The cover on a parcel of trading cards is conditional on the packaging — a rigid outer box, watertight inner protection, and contents that cannot move. A parcel that does not meet those conditions is one whose claim can be refused, and the loss in that case is yours.
• You have 3 days from the sale to hand the parcel to the carrier. An order that misses this deadline is canceled automatically and the buyer refunded in full. Tracking comes from the label and updates on its own; there is nothing for you to enter.
• The buyer’s address is shown to you once the order is paid, for that order only. Use it for nothing else. It is also given to the carrier in order to produce the label.
• Ship the entire lot as listed. Removing cards before dispatch is a manifest failure and will be decided against you.
• You are responsible for the collection until it is delivered, including loss and damage in transit. That is why the parcel is insured and why its cost is yours: if a parcel is lost in transit, the buyer is refunded and you receive nothing for the collection. Delivered means the carrier has marked it delivered. After that, a parcel the buyer says they do not have is between them and the carrier, and is not a dispute against you.
• The cover costs what it costs us. You are charged 1.25% of the value the parcel is insured for, which is the insurer’s price for it. We add no margin. The figure is fixed at the sale from that rate, so where the insurer’s actual charge differs the difference is ours — in either direction.
• If a parcel is lost in transit we file the claim, because the policy is held in our name. Whatever the insurer pays is passed to you in full. We take no fee from a settlement. An insurer may pay less than the declared value or refuse a claim, and we do not guarantee the outcome of one.

7. Fees and payout

• Our fee is 11% of the sale price, or $12.00 if that is more, deducted from your payout, and calculated on the price of the collection alone — never on the sales tax and never on the delivery the buyer paid. The $12.00 minimum applies only where 11% would come to less, which is a sale under $109.10.
• The rate is fixed when your listing goes live. Whatever our fee is on the day a listing is approved is what that listing pays when it sells, however long it takes. If we change our fees, the change reaches listings created after it and never one already live — and if you relist something later, it takes the rate in force then, which the listing shows you before you submit it.
• It is calculated on the price of the collection and never on sales tax. Tax we collect as a marketplace facilitator is added to the buyer’s total and comes to us — it is one of the few parts of a payment that does — because we are the ones who remit it. It is not part of your proceeds and no fee is taken on it.
• Funds are released after the buyer’s inspection window closes — 3 business days from delivery, or 5 where the lot runs to 500 items or more or holds 50 or more graded cards and sealed products, and sooner if the buyer confirms the collection matched. Your listing states which window it carries before it goes live. Payouts reach you 3 to 5 business days after release.
• Payouts run through Stripe and require a Stripe account with identity verification complete. Until that is done you can prepare a listing, but you cannot submit it for review or be paid.

8. When money goes the other way

Most of the time money moves to you and never through us. Three things can take it back out of your account, and they are set out here because a seller should not meet them for the first time in an email.

• A chargeback you lose. Chargebacks about the collection are yours to bear — unauthorized use of a card is ours, as section 1 says. When a buyer’s bank opens one we tell you, respond to it with the evidence we hold, and you agree to send us anything else that helps before the bank’s deadline. If it is lost, the amount and the bank’s chargeback fee come out of your Stripe balance, because the sale was made on your account. We return our commission and the sales tax on that sale to you; delivery, insurance and the buyer’s marketplace service fee were spent on the order and are not returned. If your balance does not cover what is owed, it is taken from your future sales, and from any other recovery Stripe is authorized to make under your agreement with them. Selling on your account is paused until it is repaid. A chargeback that is won changes nothing.
• A balance you owe. Where what you bear on a refund comes to more than our fee on that sale — section 12 — the difference is recorded against your account and taken out of your next sale, on top of our fee on it and never inside it. We take no more from one sale than that sale pays you, so a larger balance comes back over several, oldest first. You can see what is owed, and what paid it, on your payouts page. We do not debit your bank account for it.
• An upheld dispute after release. A buyer may raise a dispute that something is not genuine for up to 30 days after the sale completes, and a decision may be reopened on new evidence. If one is upheld, the refund is recovered from you as above.
• Advertising you bought. See the next section.

We may set off anything you owe us against anything we owe you. Where that leaves a balance outstanding it is payable on request, and selling may be paused until it is settled.

9. Promoting a listing

Promotions are optional and neither is a condition of selling. Both cost money, and one of them keeps costing money after it has stopped running, so both are written down here.

• Paid placement, charged per thousand views. You are billed after it runs, not before, on the card you put on file — which means we are extending you credit between the views happening and the charge clearing. A charge that fails is still owed. We may pause your promotions, and selling, until it is paid.
• Placement paid out of the sale. This costs nothing per view and instead adds 7% to our fee on that listing, taking it from 11% to 18%, with the same $12.00 minimum. It attaches to the listing rather than to the promotion: pausing the promotion, stopping it or letting it finish do not remove it, every later promotion of that listing is covered by it at no further cost, and while it applies that listing cannot be moved to placement charged per thousand views. If the listing sells, the higher fee applies. You may take the listing off the marketplace at any time, at no cost, and nothing is owed while it is down. If you put it back up, the higher fee applies to a sale in the following 30 days and the ordinary fee applies after that. Each time you put it back up, those 30 days begin again.

We do not guarantee any number of views, any position, or that a promoted listing will sell. What you buy is a placement, not a result.

10. The buyer’s address

You receive it because somebody has to post the parcel. It is given to you for that, and for nothing else: not for marketing, not for adding to a list, not for contacting the buyer about anything other than the order it belongs to, and not for passing to anybody except the carrier.

Keep it no longer than you need it, and keep it to yourself. A buyer told us where they live so that a box could arrive.

11. Disputes

A buyer may raise a dispute during the inspection window on three grounds: the collection does not match the manifest, its condition is worse than stated, or something is not genuine. The last of those may also be raised for 30 days after the sale completes. A parcel lost in transit is a fourth ground, raised once 10 days have passed since it shipped with no delivery scan from the carrier. We decide on the manifest, your photographs, and the carrier tracking.

Where the evidence does not settle it, we decide for the buyer. You chose what to photograph and what to write down, and had every chance to remove the doubt before the parcel left.

Where a dispute is upheld the buyer returns the collection and is refunded in full — or, for a parcel lost in transit, is refunded in full with nothing to return. Where it is not, funds release to you as normal. We may also agree a partial refund with both sides where only part of the lot is affected.

A buyer whose dispute is upheld has 10 days to post the collection back. You then have 14 days from dispatch to confirm receipt or tell us it did not arrive. We remind you before that deadline. If you do neither, the refund proceeds without your confirmation — an unanswered email cannot be a way to keep the money and the cards.

12. Postage and insurance when a dispute is upheld

The postage that sent the collection is yours, and so is the parcel insurance cost on it. A buyer refunded in full gets back the delivery they paid for, and the label it bought was spent carrying a lot that has to come back — as was the cover the parcel traveled under, which no insurer returns because a sale was later unwound. So when we return our fee on the refunded sale to you, we keep back what that label and its insurance cost us, and tell you each figure. Neither applies to a parcel lost in transit: you sent what you listed and the carrier lost it.

Where the collection has to come back, we buy a tracked return label from the buyer’s address to the return address you give us, insured for what the buyer paid for the collection (up to $10,000). The buyer pays nothing to send it back — they were sent something other than what was listed. The return label’s cost, postage and insurance together, is yours too, and is kept back from the same fee.

Where those costs come to more than our fee on the sale, the difference is still yours. On a full refund we reverse our commission; the outbound postage, the outbound parcel insurance, the return postage and the return parcel insurance remain yours where this Agreement provides. We deduct them from funds otherwise payable to you, and anything left over becomes a balance you owe, recovered under section 8. It is a small sum on a small sale — a collection priced below what it costs to post twice — and we tell you the figure when it arises.

If the return is lost after the carrier accepts it, the buyer’s refund stands — they did everything asked of them. The insurance on the return is ours to claim, and whatever the insurer pays is passed to you. Tell us from the order if a return the carrier accepted never reached you, and we will refund the buyer and open the claim at once.

If a label cannot be bought for a return and the buyer posts it themselves, we pay back what it cost them, up to $150, and that is not charged to you.

13. Selling around the marketplace

Do not use a listing to move a buyer off the platform. Contacting a buyer to complete a sale privately removes the held payment, the manifest guarantee and every protection either side has, and is grounds for immediate closure of your account, and any promotion attached to the listing ends without refund.

14. Taxes

Where we are obliged to collect sales tax as a marketplace facilitator, we do. Everything else is yours: income tax on your proceeds, and any registration your own circumstances require. We do not give tax advice. Stripe reports payouts where the law requires it.

15. Suspension and closure

We may remove a listing or suspend selling privileges where a listing appears inaccurate, where disputes are repeatedly upheld against you, or where you breach this agreement. Where selling is paused your listings come off the marketplace for as long as it lasts.

An account may also be suspended until a date or banned outright, and a ban has no end date. A banned seller’s listings are removed from the marketplace, and orders already in flight may be canceled — where that happens the buyer is refunded in full and you keep the cards. Section 14 of the Terms of Service sets out every step and what each one does, including that you may not open another account afterwards.

Where an order is not canceled it is completed or refunded under the ordinary rules regardless of your standing — a decision against your account is not a reason to leave a buyer holding nothing, and it is not a reason to keep money you are owed for a collection that arrived as described. A payout may be held while something is looked into, and is held where a bank has reversed the buyer’s payment until that is settled.

16. What you cover us for

If we suffer a loss, or a claim is brought against us, because of a sale you made or something you said about it, you will cover us for it, including reasonable legal costs. That includes:

• a chargeback on your sale and the fee charged for it, to the extent it is not recovered from your balance as section 8 describes;
• a refund on your sale under the Buyer Protection Policy that your balance did not cover;
• fraud connected with your sale, whether by you or by the buyer — including a payment made with a card the buyer was not entitled to use; and
• a claim that a card was counterfeit or not yours to sell, or that a description or photograph was not yours to use.

It does not cover a loss we cause. If we release money we should have held, make a mistake in how we decide a dispute, or otherwise breach these terms, that loss is ours. We will tell you promptly about any claim we ask you to cover, and you may not settle one in a way that admits fault on our behalf without our agreement.

17. Ending this agreement

You may stop selling whenever you like: withdraw your listings and, if you want, close your account. Neither ends an order already in progress. A sale that has happened runs to its conclusion — you ship it, the inspection window runs, and you are paid or the dispute is decided — because a buyer’s protection cannot depend on the seller still wanting to be here.

What survives: anything you owe us, the license over photographs attached to a completed sale, the promises you made about a collection you sold, Section 16, and any dispute already underway.

18. General

This sits on top of the Terms of Service and does not replace them. Where the two genuinely conflict about selling, this agreement governs; on everything else the Terms do. Everything in them applies to you as well, including the limitation of liability, the arbitration agreement and the class action waiver in Section 18, and the governing law.

Payouts run through Stripe, and using them means accepting Stripe’s Connected Account Agreement as well as this one. Identity verification is theirs, not ours.

We may change this agreement. Material changes carry a new effective date and notice before they take effect, and a change never applies retrospectively to a sale already made — that sale is governed by the version in force when it happened.

19. Contact

HaulX LLC, 1424 Turnwood Run, Josephine, TX 75135. Email support@tcgbolt.com.

Effective 25 September 2026.