Terms of Service

These terms govern your use of TCG Bolt, a marketplace operated by HaulX LLC, a Texas limited liability company. Using the site means you accept them. If you sell here, the Seller Agreement applies as well; if you buy, so does the Buyer Protection Policy. Our Privacy Policy explains what we do with your information.

Section 18 requires most disputes between you and us to be resolved by individual arbitration rather than in court, and waives your right to participate in a class action. You may opt out within 30 days.

1. Definitions

• Collection or lot — the entire group of cards and sealed product offered in a single listing. The unit of sale here is the collection; there is no such thing as buying part of one.
• Manifest — the seller’s itemized list of what a collection contains, with the condition and stated market value of each row.
• Stated market value or SMV — the seller’s own estimate of what a card or collection is worth. It is their arithmetic, not ours, and it is labeled as theirs everywhere it appears.
• Asking price — what a collection is offered at. This, or an accepted offer, is the price a sale actually happens at and the only figure any fee is calculated on.
• Inspection window — the business days after delivery during which a buyer may check a collection against its manifest and raise a dispute: 3 on an ordinary lot, and 5 on one of 500 items or more, or holding 50 or more graded cards and sealed products together. Each listing states which it carries. A dispute that something is not genuine may also be raised for 30 days after the sale completes. Delivery is when the carrier marks the parcel delivered.
• We, us, our — HaulX LLC. You — the person or entity using the marketplace.

2. The agreement, and changes to it

These terms, together with the Seller Agreement, the Offer Agreement and the Buyer Protection Policy, are the entire agreement between you and us about the marketplace, and replace anything said before them. The Privacy Policy describes how we handle personal information; it is a notice to you, not a term of this agreement.

Which document governs. Where the Seller Agreement genuinely conflicts with these terms about selling, the Seller Agreement governs, as it says. On everything else — including offers and the Buyer Protection Policy — these terms govern where there is a genuine conflict, and we would like to know about it so we can fix it.

You agree to receive communications from us electronically — by email and by notices posted in your account — and you agree that electronic records and signatures satisfy any legal requirement that a communication be in writing.

We may change these terms. Material changes carry a new effective date and we will give notice by email or in your account before they take effect. Continuing to use the marketplace after that date means accepting them; if you do not accept them, stop using the marketplace and close your account. A change never applies retrospectively to an order already placed — that order is governed by the terms in force when it was made, and by the policy figures printed in them on that day.

A change that is worse for you gets 30 days’ notice — a rise in our seller fee, a new fee you have to pay, narrower protection or dispute rights, or a change to section 18 that matters. We send that notice by email and put it in your account, and for changes of that kind we ask you to agree again rather than treating your continued use as agreement. Where the law, a card network, a security problem or fraud requires a change sooner, we make it and give notice as soon as we can. Corrections, clarifications and changes in your favor take effect when they are published.

3. What this marketplace is

TCG Bolt is a venue where collectors sell trading card collections as a single lot. We are not the seller. We do not own, inspect before listing, appraise, authenticate or take possession of any collection. The seller owns the cards throughout and ships them directly to the buyer.

The contract of sale is between the buyer and the seller. We are not a party to it, not an agent of either side for the purposes of that contract, and not a broker, auctioneer, consignee, bailee, appraiser or insurer of anything sold here.

We do three things that matter legally. We control when the seller’s money is released to them, between payment and the end of the inspection window, without ever holding it ourselves — described in Section 10. We decide disputes under the Buyer Protection Policy. And we collect and remit sales tax where we are required to as a marketplace facilitator. None of the three makes us a party to the sale.

The seller, not us, bears the financial consequences of refunds and of chargebacks about the collection itself. We carry a chargeback that says the card was used without permission, where the seller shipped what they described and the carrier scanned it delivered. The Seller Agreement sets both out.

4. Eligibility and your account

• You must be at least 18 and able to form a binding contract.
• One account per person. Your display name and the handle derived from it are public and appear on every listing you post.
• The information you give us must be accurate and you must keep it that way. Selling requires identity verification, which is performed by Stripe rather than by us.
• You may not use the marketplace if you are located in, or ordinarily resident in, a country or region subject to comprehensive United States sanctions, or if you appear on any United States government list of restricted or prohibited parties. You confirm you are not.
• If we close your account you may not open another one, and we may refuse or close any account we believe belongs to you. Section 14 sets out what that means.
• You are responsible for what happens under your account. Two-factor authentication is available in your settings and we strongly recommend it if you sell, because that account controls where money is paid.
• Tell us promptly at support@tcgbolt.com if you believe somebody else has access to your account.

5. Buying

A listing is an offer to sell one specific collection whole. There is no partial purchase and no reserving individual cards. When you pay, your payment goes to the seller’s account with our payment processor, where it is locked until you have had the collection and checked it.HaulX LLC never receives it and never holds it. Section 10 sets out exactly how that works.

Paying here settles what you owe the seller. Once you have paid through this marketplace, your obligation to that seller for that collection is discharged in full. The seller has agreed not to pursue you for it, and if anything goes wrong between us and them afterwards, that is ours to sort out and not yours — you do not owe it twice.

Sales are final. A collection is a one-off lot assembled by one person; there is no equivalent item to exchange it for and no restocking it. You cannot cancel because you changed your mind, found it cheaper elsewhere, or no longer want it.

What you are covered for instead is the collection being what the listing said it was. If it never arrives, does not match the manifest, is in worse condition than stated, or is not genuine, the Buyer Protection Policy applies and you may be entitled to a full refund. That policy is narrow and deliberate: it protects you against the listing being wrong, not against regret.

Because we do not authenticate anything before it is listed, a buyer takes the risk that a card is not what a seller believes it to be — subject to the Buyer Protection Policy, which is how that risk is answered. Grading opinions are those of the grading company that issued them and are not ours.

6. Offers

Where a seller has enabled them, you may offer a different price. An offer expires after 48 hours if it is not answered, and you may withdraw it at any time until it is answered.

Acceptance binds you. When a seller accepts, you have made a binding commitment to buy that collection at that price and the offer can no longer be withdrawn. The collection is reserved for you and you have 24 hours to pay, which completes the sale; after that the reservation lapses, the collection returns to the marketplace, and the failure is recorded against your account. The accepted amount is the sale price, and every fee and tax is calculated from it.

Offers are governed by the Offer Agreement, which forms part of these Terms and is incorporated into them by this reference. It sets out the whole of it, including what happens when the seller is the one making the offer, and the limit on what anybody may recover for an offer that goes unpaid. You are shown it and asked to agree to it each time you send an offer.

7. Selling

Listings are reviewed before they appear. We aim to respond within 24 hours. A listing must be between $100 and $10,000.

You must own what you list, or be authorized to sell it, and the manifest, photographs and condition statements must be accurate. Full seller obligations — accuracy of the manifest, the 3-day shipping deadline, packing, insurance and payouts — are in the Seller Agreement.

8. Delivery

Every lot is shipped by its seller, directly to the buyer. We do not take possession of anything at any point.

• We buy the label. A seller does not choose the carrier, the service or the declared value. That is not a convenience — the cover on the parcel depends on how it was bought, and leaving it to the person with the least to gain from getting it right is how a lost collection becomes a refused claim.
• The price is quoted live at checkout, from the seller’s address to yours, at the carrier’s own price. We add nothing to it. It is taxed with the collection, because delivery billed to a buyer forms part of the taxable sale price in Texas and most states.
• Ground service. Express and overnight are excluded deliberately. Your inspection window does not open until the carrier marks the parcel delivered, so paying three times the postage to save two days costs money and buys nobody anything.
• Tracked, and insured to the sale price up to $10,000 a parcel. At or above $1,000 the carrier collects a signature on delivery. We will not sell a collection for more than one parcel can be insured for.
• United States only. Both addresses must be in the United States. We do not ship internationally and there is no way to ask us to.
• The seller has 3 days from the sale to hand the parcel to the carrier. Miss that and the order cancels itself and you are refunded in full — the price, the delivery, the marketplace service fee and the tax — without you having to ask.
• One lot is one parcel. Buying several collections in one checkout is buying several lots from several sellers: each ships separately, on its own timetable, with its own tracking number. There is no combined shipping and no way to have them arrive together.

Delivery times are the carrier’s and we do not promise a date. A parcel lost in transit, before the carrier marks it delivered, or one that arrives damaged, is what the Buyer Protection Policy covers — raise it from the order rather than with the carrier, because the insurance is ours to claim on and the refund does not wait for it.

A carrier’s delivery scan presumes delivery. It starts your inspection window, and it answers “it never came”. What follows depends on what the carrier says happened:

• Delivered to your address. Our part in getting it to you is finished. If it is not where the carrier left it — taken from a porch, or anything else after delivery — take that up with the carrier using the tracking number. It is not a dispute here and we do not refund it.
• Delivered somewhere else, and the carrier says so. The presumption does not hold and you are covered. Raise it from the order as a misdelivery; we ask the carrier for the scan location, the signature and any delivery photograph.
• Neither of us can tell. We ask the carrier before deciding rather than treating the scan as the end of it.

9. Fees, payments and tax

• Buyers pay the price shown on the listing, the cost of insured tracked delivery, and any applicable sales tax. The price shown includes our marketplace service fee of $2.99 on each order, with the seller’s asking price and the fee set out separately beneath it; tax is charged on the fee as well as the collection. Delivery is quoted at checkout from the seller’s address to yours and is the carrier’s own price; we add nothing to it. The service fee is ours, not the seller’s. Each collection in a cart is its own order and carries its own fee. A full refund returns it; a partial refund returns the same share of it as of the rest of the payment.
• Sellers pay 11% of the sale price, or $12.00 if that is more, and the parcel insurance cost. Both are deducted from the payout, and we add nothing to what the insurer charges us. The fee is calculated on the price of the collection alone — never on the tax and never on the delivery. A cost-per-sale promotion, if you buy one, adds 7% to that fee for the listing it is attached to, for as long as that listing is on the marketplace. Removing the listing costs nothing and ends the charge; putting it back up carries it for a further 30 days, counted again from each time it goes back up. The Seller Agreement sets this out in full.
• Tax. Where we are required to collect sales tax as a marketplace facilitator, we calculate it, collect it and remit it. It is added to the buyer’s total and is never taken out of the seller’s proceeds. Delivery is taxed together with the collection, because a delivery charge billed to a buyer forms part of the taxable sale price in Texas and in most states. You are responsible for your own income and business taxes.
• Processing. Payments and payouts are processed by Stripe. Selling requires a Stripe account and acceptance of Stripe’s terms; identity verification is performed by Stripe, not by us. We do not store full card numbers.
• Chargebacks and reversals. If a payment is reversed by a bank or card issuer, we may hold the corresponding payout. A chargeback that is lost is borne by the seller whose sale it was, as the Seller Agreement sets out, and we may recover from you any amount we are charged as a result of your conduct. Disputing a charge with your bank instead of raising it with us does not extend the inspection window or create a right you would not otherwise have.

10. Where your money is

This section describes an arrangement that is unusual enough to be worth stating plainly rather than burying.

HaulX LLC does not hold your money at any point. When a buyer pays, the payment is made to the seller’s own account with our payment processor. It does not pass through an account of ours and it does not rest in one. What we take at that moment is our own share — the seller’s fee, the buyer’s marketplace service fee, the sales tax we are required to collect and remit, the delivery charge we pay the carrier, and the parcel insurance cost — and that is the only part of the payment that reaches us.

The rest is the seller’s, and they cannot get at it yet. Every seller’s account is set so that our payment processor holds their money for thirty days before paying it out on its own. We normally release it well before that — as soon as the inspection window closes or the buyer confirms the collection matched. Where a dispute is upheld, the money is refunded to the buyer out of that same account instead.

We can bring a payment forward. We cannot push it back. The thirty days is set on the seller’s account and is not something we extend, so a seller is paid by then whatever else is going on — including while we are looking into something. Where we think a payment should not have been made, we recover it afterwards rather than prevent it.

So what we control is whether the money moves sooner, not whether it moves at all. That is the whole of the arrangement, and the difference matters:

• Your money is not on deposit with us, because we never have it. It is not held in a bank account in your name, and it is not insured by the FDIC or anybody else.
• It earns no interest for you while it is held, and any interest or yield that arises is not yours.
• We are not acting as your bank, your trustee, your fiduciary or your investment manager, and this arrangement does not create any of those relationships.
• Our payment processor is Stripe, and their agreement with the seller governs the account the money sits in. A seller agrees to that when they set up payouts.

If a payout cannot be completed — because an account was closed, verification failed, or there is no valid destination for the money — we will tell the seller at the email address on their account and make reasonable efforts to reach them. Money that stays unclaimed is handled under the unclaimed property law of the applicable state.

11. What may not be sold or done here

• Counterfeit, reproduction or altered cards presented as genuine.
• Cards you do not own or are not authorized to sell.
• Listings whose manifest, photographs or condition statements are knowingly inaccurate.
• Arranging payment or delivery outside the marketplace for a collection found here. This removes every protection either side has and is grounds for closing an account.
• Scraping, automated access, interfering with the service, circumventing any limit or security measure, or attempting to access accounts or data that are not yours.
• Using the marketplace to launder money, to evade sanctions, or for any unlawful purpose.
• Harassment of other users, and impersonation of any person or business.
• Anything that would put us in breach of a law or of our payment processor’s rules.

12. Content you submit, and ours

Photographs, manifests and descriptions remain yours. By submitting them you grant HaulX LLC a non-exclusive, worldwide, royalty-free, sublicensable license to host, display, reproduce and adapt them for the purpose of operating and promoting the marketplace, including after the listing has sold — a sold listing remains visible to its buyer and to us as a record of the transaction. The license survives the closure of your account for those records and for any dispute they are evidence in.

You confirm the photographs are yours and that you have the right to grant this. Publisher artwork, other sellers’ photographs and images taken from elsewhere are not acceptable.

Everything else on the site — the software, the design, the wordmark and the text — belongs to us or our licensors. You may use it to use the marketplace and for nothing else.

If you send us a suggestion, we may use it without owing you anything for it. This is not us claiming your ideas; it is so that a feature we were already building does not become a dispute because somebody mentioned it first.

13. Copyright, counterfeits and takedown

We respond to notices of claimed copyright infringement under the Digital Millennium Copyright Act. Our designated agent to receive them is registered with the United States Copyright Office and is:

Aaron Austin
HaulX LLC
1424 Turnwood Run, Josephine, TX 75135
(214) 462-2131
aaronaustinjr@gmail.com

A notice must include:

• Your physical or electronic signature, as the owner of the right or somebody authorized to act for them.
• Identification of the work you say has been infringed.
• Identification of the material on our site you want removed, precisely enough for us to find it — a listing URL is usually enough.
• Your address, telephone number and email address.
• A statement that you believe in good faith that the use is not authorized by the owner, its agent or the law.
• A statement, under penalty of perjury, that the information in the notice is accurate and that you are authorized to act.

We will remove or disable material in response to a valid notice and tell the person who posted it. They may send a counter-notice, and if they do we may restore the material after ten business days unless the original complainant tells us they have filed suit. Accounts that repeatedly infringe are closed.

Counterfeit trading cards are a separate problem from copyright and we treat them as one. A rights holder, or anybody with evidence, may report a listing they believe offers counterfeit product to support@tcgbolt.com. We may remove a listing, decline to release a payout early or close an account on that basis, and a buyer who receives a counterfeit is covered by the Buyer Protection Policy whether or not anybody reported it.

14. Moderation and account closure

We may take any of the following steps where we believe these terms have been broken, where a listing is inaccurate, where disputes are repeatedly upheld against an account, or where we believe an account has been compromised or is being used to defraud somebody:

• Flag. An internal note for review. Nothing is restricted and you are not told, because a flag is often a note about something that happened to an account rather than something it did.
• Warning. A written notice of what we believe happened.
• Freeze. Buying, selling, or both, paused while we look into something. You keep access to your account, your existing orders and any dispute you are party to.
• Suspension. Locked out until a stated date. You are signed out on every device immediately, and you cannot sign in again until it ends.
• Ban. Locked out with no end date. A ban is indefinite. It does not lapse with time, and there is no point at which it expires on its own.
• Removal. The account is erased. Where records must be kept — orders, the other party’s history, what tax law requires — they are kept without your name on them.

We tell the account holder when we take any of these steps except a flag, and every one of them is recorded with a reason. If you believe we have it wrong, write to support@tcgbolt.com; a decision that was wrong is one we would rather reverse than defend.

You may close your account at any time from your settings. Closing it does not cancel an order already in progress, and does not release you from an obligation that arose before you closed it.

If your account is banned or suspended

• You may not open another account. Not under a different email address, not under a different name, and not on somebody else’s behalf. Where we detect it we refuse the signup; where we find out later, that account is closed too and the ban continues to run against you rather than starting again.
• Orders in progress may be canceled. Where we cancel one, the buyer is refunded in full — the price, the delivery, the marketplace service fee and the tax — and nothing ships. We may also decline to release a payout early while we look into something, or where a payment has been reversed by a bank. That leaves it to run the thirty days the account already carries; it does not stop it.

What we will not do is leave the other side of a transaction out of pocket for a decision taken against you. A buyer whose seller is closed mid-sale is refunded or receives the collection; a seller whose buyer is closed mid-sale keeps their cards and owes nothing. That protection is the Buyer Protection Policy and the Seller Agreement, and it applies whatever the standing of the account on the other side.

15. Disclaimers

The service is provided “as is” and “as available”. To the fullest extent permitted by law we disclaim all warranties, express or implied, including the implied warranties of merchantability, fitness for a particular purpose, title and non-infringement.

We do not warrant that listings are accurate, that sellers will perform, that any collection is genuine or correctly graded, or that the service will be uninterrupted or error-free. Stated market values are the seller’s own figures.

We do not appraise collections and nothing on this site is a valuation, an authentication, or investment advice. Trading cards are not a regulated investment and we make no representation about what any of them will be worth later.

Some states do not allow the exclusion of implied warranties, so parts of this section may not apply to you.

16. Indemnity

You will indemnify and hold harmless HaulX LLC, its members, officers and employees against any claim, loss or expense, including reasonable legal fees, arising out of the content you submit, anything you sell, your breach of these terms, or your violation of any law or of anybody else’s rights. This does not apply to a loss caused by our own breach, negligence or misconduct.

We will tell you promptly about any claim we seek indemnity for, and you may not settle one in a way that admits fault on our behalf or binds us to anything without our agreement.

17. Limitation of liability

To the fullest extent permitted by law, HaulX LLC is not liable for indirect, incidental, special, consequential, exemplary or punitive damages, or for lost profits, lost data or lost collecting opportunity, whether or not we were told such damages were possible.

Our total liability arising from any transaction is limited to the amount paid for that transaction. Our total liability for all other claims in any twelve-month period is limited to the greater of the fees you paid us in that period and one hundred dollars.

Nothing here limits liability that cannot be limited by law, including for fraud, fraudulent misrepresentation, or death or personal injury caused by negligence. Some states do not allow certain limitations, so parts of this section may not apply to you.

18. Resolving disputes with us

This section requires most disputes between you and us to be resolved by individual arbitration rather than in court, and waives your right to a jury trial and to participate in a class action. Read it. You may opt out.

Talk to us first

Before either of us starts arbitration or files a claim, the one with the complaint must send the other a written notice of dispute describing it and what they want. Send ours to support@tcgbolt.com, or to 1424 Turnwood Run, Josephine, TX 75135. Neither of us may begin proceedings for 60 days after that notice, and a dispute settled in that time costs neither of us anything. Most of what reaches this point is a refund somebody is owed.

Arbitration

If we cannot settle it, any dispute arising out of or relating to these terms or the marketplace will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, before a single arbitrator. The arbitrator decides the dispute and also any question about whether this section applies, except that a court decides whether the class waiver below is enforceable.

If the AAA is unavailable or will not administer the arbitration, it will be administered instead by JAMS, under its Streamlined Arbitration Rules and the minimum standards of procedural fairness it applies to consumer arbitrations, before a single arbitrator. If neither will administer it, either of us may ask a court to appoint an arbitrator under section 5 of the Federal Arbitration Act.

No administrator named here is an essential part of this agreement. If none of them is available, that does not cancel this section: the agreement to arbitrate individually stands whoever administers it, and so does everything else in this section.

Arbitration takes place in the county where you live, or remotely, at your choice, whoever administers it. Where the administrator’s rules require us to pay the filing and arbitrator’s fees for a consumer claim, we will. The arbitrator’s award may be entered as a judgment in any court with jurisdiction.

What is not covered

• Either of us may bring an individual claim in small claims court instead, if it qualifies.
• Either of us may ask a court for an injunction to stop infringement or misuse of intellectual property.
• Nothing here stops you from reporting anything to a government agency or from taking part in an investigation by one.

No class actions

Disputes are brought individually. Neither of us may bring a claim as a plaintiff or class member in a class, collective, consolidated or representative proceeding, and the arbitrator may not consolidate claims or preside over one. If this paragraph is found unenforceable as to any claim, that claim leaves arbitration entirely and is heard in the courts named in Section 19, while the rest of this section continues to apply to every other claim.

Opting out

You may reject this arbitration section by emailing support@tcgbolt.com within 30 days of creating your account, with your name and the email address on it. Opting out costs you nothing, affects nothing else in these terms, and we will not treat an account differently for it.

19. Governing law and where claims are heard

These terms are governed by the laws of the State of Texas, without regard to its conflict of laws rules, and by the Federal Arbitration Act as to Section 18. For any dispute not subject to arbitration, you and we submit to the exclusive jurisdiction of the state and federal courts located in Texas, and each of us waives any objection to that venue.

20. General

• Severability. If a provision is unenforceable, it is severed and the rest stands.
• No waiver. If we do not enforce something, we have not given up the right to enforce it later.
• Assignment. We may assign these terms to an affiliate or in connection with a merger or sale of the business. You may not assign yours without our written consent.
• Force majeure. Neither of us is liable for a delay or failure caused by something outside our reasonable control, including outages at a payment processor or carrier.
• Notices. We give notice by email to the address on your account or by posting in your account. You give notice to us at support@tcgbolt.com, or at 1424 Turnwood Run, Josephine, TX 75135.
• Survival. Sections 9, 10, 12, 15, 16, 17, 18, 19 and 20 survive the closure of your account.
• No third-party beneficiaries. These terms are between you and us. Buyers and sellers have rights against each other under the sale itself and under the Buyer Protection Policy, not under this section.
• Headings are for reading, not for interpretation.

21. Contact

HaulX LLC, 1424 Turnwood Run, Josephine, TX 75135. Email support@tcgbolt.com.

Effective 25 September 2026.